GoDaddy Hosting Review 2023 – Forbes Advisor UK

GoDaddy is a web host best known for starting as a domain registrar. It now could be considered an all-in-one website builder. You can get a domain name, a web hosting plan and a website builder – everything you need to start a small business website or online store. GoDaddy offers shared, virtual private server (VPS) and dedicated hosting services.



  • Easy-to-use site builder tool
  • Free domain registration for first term
  • 30-day money-back guarantee
  • 24/7 support
  • 99.9% uptime guarantee


  • No free site transfer
  • Numerous upsells
  • High renewal rates

Starting price

£2.99 per month for first year (renews at £14.24 per month)

Storage and bandwidth

25GB, unmetered

Extras and inclusions

Free domain name, free SSL certificate, daily backups

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What is GoDaddy?

GoDaddy is many things: domain registrar, web host, website builder and website services provider. GoDaddy hosts more than 84 million domain names and it’s constantly innovating – it’s one of few web hosts that’s now offering SMS support. It has become one of the most popular choices for individuals and small businesses alike and one of the overall best web hosting services.

How GoDaddy works

GoDaddy serves its customers in a number of ways, including as a web host, domain registrar and web services provider. You can sign up with GoDaddy and it will host your website and its necessary files and data on its physical servers.

If it’s your first time building a website, you can get everything you need with a shared web hosting package from GoDaddy to get started. Whether you’re an individual who wants a space to share your hobby, photos or family events, or you’re a business owner who wants customers to easily find your store or services, a website is super important these days.

In addition to shared web hosting, GoDaddy gives you a free website builder, which is great for new users who may not be comfortable with cPanel or even WordPress. With GoDaddy’s site builder, you don’t need to have website building skills. The builder has walk-throughs that guide you through each step from adding content to publishing your first website.

GoDaddy gives you a free domain for your first year, but if you already “own” a domain that you’d prefer to use, simply follow the instructions to change your domain name system (DNS) provider records. As with any web hosting service, GoDaddy lets you transfer a website from or to its server using its site migration tool.

Is GoDaddy right for me?

Most small businesses would do well with GoDaddy for web hosting. It’s important that you know what you’re getting into with a GoDaddy plan. Most importantly, you should take note of what’s free only for the first year or term and understand that renewal prices will always be higher.

GoDaddy is great for:

  • First-time site builders would do well with GoDaddy as a web host. You get everything you need to get started in the low-tier plan for shared hosting, including an SSL certificate, domain name and an easy-to-use site builder.

GoDaddy is not recommended for:

  • While you can get a good deal from GoDaddy, it tends to bury the renewal pricing and paid add-ons in fine print. If you’re looking for more transparency, free extras and don’t want to deal with upsells, GoDaddy might not be right for you.

What sets GoDaddy apart

Not all web hosts offer as many services as GoDaddy. The site builder is easy for anyone to use. Choose one of more than 175 free templates, and then fill in with your own images, text and business logo. The editor is intuitive, with point-and-click navigation from the right-side menu.

If you want to get hosting with the GoDaddy site editor, you’ll have slightly different pricing and features. The regular cost is £6.99 to £11.99 for standard hosting and site building and £12.99 for an online store. These plans come with an SSL, search engine optimisation (SEO) tools and some marketing features.

One of the biggest benefits of choosing GoDaddy as a web host is the free domain name registration. Many of GoDaddy’s competitors offer the first year free for your domain, but GoDaddy goes a step further. You can get domain registration free for your first full term, whether that’s one year or three years.

GoDaddy features

There are a few options for web hosting services from GoDaddy. Shared hosting is the most common because it’s an entry-level collection of plans for hosting one or more small websites. It’s good for those starting out, whether you’re running a small business or want to host a website for fun.

WordPress hosting plans are a little pricier (£3.99 to £21.99 per month), but these are fully managed, so you don’t have to worry about updating your content management system (CMS) or online store platform.

Advanced hosting options include virtual private servers (VPS) and dedicated servers, which is what you may want if your site grows too big for the disk space allowed on shared servers or you’re running a high-traffic website.

The VPS plans (with standard RAM) range from £8.99 per month to £42.99 per month on a three-year term. Dedicated servers (with SSD drives) are much more expensive and will cost around £129.99 per month to £399.99 per month for a one-year term.

Storage and bandwidth limits

The economy plan from GoDaddy is more generous than even some of the best hosting services – 25GB goes quickly, though. You can upgrade to one of the higher-priced tiers for 50GB, 75GB or 100GB, respectively.

Along with some web hosts today, GoDaddy doesn’t label its bandwidth allowance as “unlimited,” rather it’s unmetered. This means that it isn’t going to monitor how much data transfer you’re using unless it becomes a problem for others on the same server as your website. If you do use more than what GoDaddy deems appropriate for your plan level, it may request you upgrade your service or the company could suspend your website.

Extras and inclusions

GoDaddy offers a free domain name for new accounts, but it goes further than most web hosting services. Your free domain name is free for your first term, so if you sign up for two or three years, it’s yours that entire time before you have to pay for the renewal.

You’ll get a free secure sockets layer (SSL) certificate, which secures your site (it’s what gives you the lock icon in your URL) and its data. It’s only for the first year, though. You also get daily backups, which is new to GoDaddy’s offerings.

Ease of use

Although many web hosts advertise one-click installs of CMS apps, it’s rarely one click. You have to find apps in cPanel, click the app you want, fill in a form and then click to install. Access WordPress through cPanel or through the typical wp-admin login on your site (you can also change that login page, if you prefer).

With all that said, GoDaddy is fairly easy to use and it isn’t fair to judge the company on cPanel. If you’re looking for the easiest route to a website, choose GoDaddy’s website builder option because it walks you through everything you need to do to publish a website.

User dashboard/cPanel

Setting up GoDaddy is simple whether you choose to go with the site builder option or you want the classic cPanel dashboard. Assuming you opt for shared hosting on a Linux server, just fill out a form when prompted with a username and password and GoDaddy will set up WordPress for you (it’s the CMS the web host suggests).


GoDaddy includes a few security features for your website in its web hosting plans, but they’re minimal. You get a basic SSL certificate for free for the first year, daily backups and GoDaddy provides network security for its own servers (24/7 monitoring), but if you want more security, you’ll have to pay.

There are three site security plans that include tools such as malware scan, backup recovery, site cleanups and a web application firewall. These range in price from £4.99 per month to £14.99 per month, with a two-year contract.

GoDaddy pricing and plans

GoDaddy Economy Plan

Budget-conscious individuals and businesses can get started with this cheap web hosting plan. It includes a free domain name, SSL certificate and business email, if you sign up for at least a one-year term. You’ll get a better deal if you choose a 36-month contract. Opting for a monthly plan removes all the extras, though. The 25GB of disk space is generous for an entry-level plan.

GoDaddy Deluxe Plan

With GoDaddy’s Deluxe plan, you get all the same features as the Economy plan, including daily backups and support access. Your disk space is doubled to 50GB and you get one more free email. Similarly, though, you only get the free extras (that renew after your term or the first year) if you sign up for an annual or longer term.

GoDaddy Ultimate Plan

If you need more space, the Ultimate plan from GoDaddy may be a good fit. You get 75GB of space and you’ll get five free email accounts. All the same rules apply to this plan: Sign up for at least one year to get the freebies (domain name, SSL certificate and email accounts). Data transfer remains the same across all plans in that it’s unmetered, but if your site proves to have extremely high traffic, GoDaddy may ask you to upgrade to a VPS or dedicated server.

GoDaddy customer service and support

GoDaddy’s 24/7 support doesn’t apply to every country or avenue of support. But for many countries, including the UK and the US, you can get phone support 24/7. And for most, live chat is available 24/7, but hours may be limited for some countries.

Wait times for phone or live chat are typically quick, but we’ve experienced up to an hour-long hold for a representative. You have to fill out a secure form with your chosen PIN and your customer number. With two-factor authentication (2FA) set up, you may need to give a code to an agent, which doesn’t feel very secure. All of these steps are necessary before you can even talk to a representative about your issue.

Getting a refund took about 40 minutes and though it was a long wait and required several steps, it wasn’t a hassle. The agent was helpful, patient and friendly.

A standout feature of GoDaddy customer service is that it offers help via SMS. You can send a text message to a support phone number any time of day or night.

GoDaddy additional features worth noting

In addition to web hosting and domain registration, GoDaddy offers packages for e-commerce businesses and marketing tools and services. Some of these services you can use for free, but for help from marketing experts, there will be a monthly fee.


If you want to build an online store, you can do so with GoDaddy’s e-commerce packages. There are four plans, which range in price from £6.99 per month to £12.99 per month if you sign up for an annual plan.

All plans include a website builder with e-commerce-ready templates, built-in payment processing and an online appointment builder. To list products to sell, you have to choose the Ecommerce plan, which starts at £12.99 per month and allows you to list up to 5,000 products.

Marketing services

There are three GoDaddy marketing services plans from which you can choose: Basic, Standard and Premium. The Basic plan costs £66.92* ($85) per month and gets you help with search engine optimisation (SEO), website optimisation and website updates.

The Standard plan is £145.64* ($185) per month and includes everything in the Basic plan plus social ad campaigns, £39.36* ($50) worth of ad spend and social posts.

The Premium plan costs £393.63* ($500) per month, includes everything in the Basic and Standard plans and you get email marketing, reputation management, a professional photo shoot and a brand guide.

GoDaddy alternatives and how they compare

GoDaddy ranks well among its web hosting competition, but it isn’t always the best choice for everyone. Some of the GoDaddy alternatives available may be a better fit for those who don’t need business email or want a lower introductory price.

GoDaddy vs. IONOS

Pricing is starkly different between IONOS and GoDaddy if you compare introductory pricing. However, renewal pricing is about the same. What gives IONOS the edge here is that it doesn’t charge anything for an SSL certificate (GoDaddy makes you pay after the first year) and IONOS gives you business email for free (again, GoDaddy charges you after the first year). GoDaddy does offer more disk space on the entry-level plan than IONOS.

GoDaddy vs. SiteGround

GoDaddy and SiteGround are very similar in their offerings but SiteGround is more expensive upon renewal and gives you less disk space to start. Where SiteGround shines is in the features you can’t readily see, specifically in its caching and performance to ensure you have fast page load times.

GoDaddy vs. Bluehost

Bluehost is as well-known as GoDaddy for its web hosting service, but Bluehost made a name for itself for being one of the cheapest web hosts with its very low introductory rate. Storage space is lower with Bluehost than GoDaddy, but both offer unmetered bandwidth.

Perhaps the biggest difference in a comparison of GoDaddy vs. Bluehost is that Bluehost no longer offers a service level agreement (SLA) uptime guarantee, while GoDaddy promises at least 99.9% uptime.

Our expert opinion

GoDaddy is a reliable and affordable web hosting service that offers a 99.9% uptime guarantee, a no-hassle money-back guarantee and lots of free extras with all hosting plans. It hits hard with renewal fees and charges you later for the freebies it pulls you in with, but it isn’t lacking the basic services you need to build a website.

The dashboard is easy to understand and with the right hosting plan, you get cPanel access with simple installation of CMS apps, such as WordPress.

*Conversion correct as of 3rd August 2023.

Frequently Asked Questions (FAQs)

How much does it cost to host a website with GoDaddy?

Pricing for web hosting varies with GoDaddy – it depends on how much speed and storage you need, and which features you want.

You can get a deep discount on long terms, but some of the best cheap web hosting services are even more affordable.

Is GoDaddy good for web hosting?

We think so. Your opinion matters most, though. Consider what you need from your web host, and then make an informed decision.

If you’re outgrowing your web host, you may need to upgrade to a VPS hosting service, which GoDaddy offers.

How do I choose the best web hosting services?

When choosing the best web hosting services for your business, you’ll need to consider a variety of factors. The most important include your website’s size, traffic and goals. You’ll also want to consider the type of hosting you need – shared, VPS or dedicated hosting.

Finally, factors, such as which come with the extras you need, such as a domain name or business email, and support in your preferred contact method, such as live chat, phone or email, should influence your decision.

What type of support will I get from GoDaddy?

GoDaddy is simple to use, but if you need help with anything, you can reach its support team via phone anytime. Also, you’ll get live chat support between Monday and Friday. You can also browse the GoDaddy Help Centre.

How much does it cost to build on the GoDaddy website builder?

Building a website on GoDaddy is free. However, you’ll need to subscribe to one of its paid plans to access your website after 30 days. GoDaddy’s paid plans start at £6.99 per month on the Basic plan and go up to £12.99 per month if you’re building an e-commerce site.

Is GoDaddy secure?

GoDaddy’s plans come with standard security features such as a firewall for your site, data encryption and regular threat monitoring. You need not worry about your site’s security if you choose to go with GoDaddy.

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