How to clear the webmail cache in Professional and Pro Plus Email Hosting accounts

This article explains how to clear the webmail cache on Professional and Pro Plus Email Hosting accounts.

Normally, you do not need to clear the cache. However, if you experience loading or formatting issues with the webmail interface, you can try clearing the cache to see if this fixes the problem.

Clearing the webmail cache

To clear the cache in the webmail interface, follow these steps:

  1. Log in to your webmail account at
  2. Click the Settings (gear) icon, and then click Preferences:

  3. In the Account section, under More actions, click Clear cache:

    Webmail - Clear cache

More Information

For more information about how to clear the cache, please visit

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