Jeep RSA & service experience: Compass breaks down during a road trip

My SUV stalled, the steering bought locked and error messages for each half began displaying up.

BHPian stonefish lately shared this with different fans.

Went via an expertise over the Diwali weekend (21-Oct-22 to 25-Oct-22). Although, the service ranges of FCA have been absolutely higher this time.

I and wifey have been on a south coast drive on our 24-month Compass (Diesel BS6 Longitude AT 22,000 km) beginning final Friday and made the primary halt at Madurai. On Saturday morning, we headed for Varkala in Kerala and left NH44 after Kovilpatti to take the SH75 which fits to Kerala through Tenkasi.

At round 11 am, 30 km earlier than Tenkasi, the automotive a/c immediately began blowing sizzling air. In a few seconds, different indicators began blinking and error messages for each half began displaying up. I used to be perplexed for a second because the automotive was serviced for the 30k mark simply two days again on the Yashwanthpur ASC! My first thought was that the ECM was performing up and I cautiously steered the car to the left of the road.

In one other couple of seconds, the automotive stalled and even the steering bought locked. The solely message we have been getting was to Service the VPS. I known as up the RSA and so they have been fairly environment friendly in getting the mandatory particulars I used to be knowledgeable that a mechanic was being dispatched inside 60 min. A mechanic turned up throughout the hour and after preliminarily checks hinted at a depleted battery. I used to be not very certain as a dangerous battery mustn’t trigger a working automotive to stall. Also, as per apply, I checked each the voltage and the DEF ranges earlier than beginning the automotive within the morning. It had proven 14V that morning.

The native mechanic didn’t want to leap because the battery had regained sufficient juice by that point to crank by itself and was suggesting towing the automotive to his personal storage. I desisted and despatched him away. Anyways, the engine died inside a couple of minutes once more.

I once more known as up the RSA and so they supplied to tow the automotive again to the closest ASC. My automotive was nearly equidistant from Tirunelveli, Trivandrum and Madurai. But lastly settled for Tirunelveli which was 80 km away. The flatbed arrived after a painful 4 hrs after which I flagged down a passing taxi and requested him to leap my battery utilizing my very own jumper cables. This was wanted as I had put the auto lever on Park mode in these dying moments of battery cost within the morning. But to winch the automotive up the flatbed the lever needed to be delivered to Neutral mode.

Luckily, the taxi agreed and very quickly I might soar the battery for a minute sufficient to shift the lever.

Meanwhile, my Bangalore ASC was in fixed contact with their Tirunelveli counterparts. Between each service groups, it was nearly concluded that the difficulty was with the Alternator meeting. Tirunelveli ASC confirmed that they’ve the mandatory spares in inventory if that certainly was the issue.

The RSA additionally supplied a taxi drop to maneuver us and our baggage for a max fare of 2k/- They couldn’t prepare one instantly and requested us to e-book one domestically and despatched us the reimbursement kind by mail. We bought a native cab and proceeded for our stability holidays.

On Tue, after the Tirunelveli workshop opened after a couple of holidays, they instantly appeared on the automotive. As anticipated, the Alternator pulley was discovered to be corroded. Being beneath an prolonged guarantee, they modified the half, collaborated with the Bangalore staff for the mandatory paperwork and known as me round 1 pm to tell me that the automotive was take a look at pushed and was prepared for supply.

I got here down from Kanyakumari and picked up the automotive at round 4 pm. Drove down to Bangalore on Wednesday keeping track of the console. We reached again with none extra troubles. On Thurs, Yashwanthpur ASC known as up and supplied to choose up the automotive for an additional spherical of inspection at their finish. I might be sending the automotive to them on Monday now.

Other than the hassles confronted by the gear failure, can’t actually fault the ASCs/FCA a lot on the actions taken.

Just a few lingering questions:

  1. Is it not attainable for the ASC to examine {the electrical} parts extra rigorously as these automobiles are so closely depending on know-how?
  2. The flatbed took 4 hrs to succeed in us whereas the RSA estimate was 90 min!

But, I additionally realised that we should be ready effectively as soon as on the road. A couple of issues are absolutely required:

  1. Battery soar starter package, ideally with its personal cell.
  2. Your personal moveable energy financial institution to maintain your cell phones charged during this era. You might be continuously on calls.
  3. Your personal software package to match among the screws and nuts within the engine bay.
  4. If you might be driving an auto then cease in Neutral mode. Hold the automotive within the old style means of placing stones as wheel chokes.
  5. A powerful tow cable rated to match the automotive weight.

Here’s what BHPian UD17 needed to say on the matter:

Sorry to listen to about your breakdown expertise. It is actually a vacation spoiler to have at the back of your thoughts, that you need to care for a breakdown after the fulfilling trip.

Coming to your query, The half proven in your photos is a decoupler pulley. My buddy skilled a comparable type of battery discharge alert in his Compass, though the Odo was a lot greater, I understood this as a difficulty of the Compass basically. We mentioned this with the Sky Moto technician at the moment intimately relating to this battery drain difficulty.

My understanding is that Decouplers are extraordinarily dependable. The greatest cause for a failing decoupler might be the engine resonance, extra exactly the Idle resonance vibrations (The cause for resonance might be many, most predictable are calibration and driving behaviour).

To reply your first question- If the elements (alternator meeting) are working high quality at ASC during service, the ASC cannot do something about it. No checking will assist because the half is functioning correctly anyhow. The half failed subsequently due to the extended resonance (or fatigue) it’s experiencing.

Do you could have extra photos of the half? These elements include a cap hooked up to them to save lots of guard from the exterior atmosphere, I couldn’t see the cap so I’m guessing if the cap is put in or not.

On your final feedback: No instruments may also help except one is provided with the data about elements, fundamental functioning, hands-on and so forth. So conserving a totally different number of instruments (other than some fundamentals like air inflator, puncture restore, jumper cable, a fundamental toolbox for tyre change and so forth.) just isn’t possible and never very sensible both.

Check out BHPian comments for extra insights and knowledge.

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