What Bounced Emails Are, Why They Happen, and How to Fix Them

Imagine that you’ve got to ship an vital e-mail to a superior, a consumer, or perhaps a pal. You sort up the right letter and hit ship, believing you’re going to get a response earlier than the deadline. What would you do if the e-mail failed to ship a couple of minutes earlier than your deadline?


The state of affairs above describes the chaos of bounced emails. This article will take a look at what an e-mail bounce is, the sorts of e-mail bounces, the causes, and how to cope with them.


What Is a Bounced Email?

When you send an email that doesn’t ship, it’s referred to as an e-mail bounce. Usually, there’s an e-mail bounce-back message to notify you. In most circumstances, in addition they inform you of the reason for the e-mail bounce.

There are two sorts of e-mail bounces–smooth bounce and exhausting bounce. Let’s study what they imply.

Soft Bounce

Soft bounces are undelivered emails due to non permanent causes. Causes of soppy bounces are crammed mailboxes, inactive mailboxes, servers present process downtime, and e-mail messages being too massive.

These sorts of bounces are much less severe in comparison to exhausting bounces. Often, they don’t require any motion from you to be resolved. They routinely kind themselves out as soon as the difficulty inflicting it has been resolved.

Hard Bounce

When an e-mail fails to ship completely, it’s categorised as a tough bounce. Causes of exhausting bounces embody a misspelled e-mail handle, a non-existent e-mail ID, and a crashed server. Think of it as a “flat no” or “straight up rejection” sort of state of affairs; your e-mail didn’t undergo, and it by no means will.

Possible Reasons That Emails Might Bounce

The first step to tackling a bounced e-mail is realizing what prompted it. Here are some potential causes an e-mail might bounce:

1. Misspelled or Non-Existent Email Addresses

Some bounced emails are marked “non-existent e-mail handle”; this implies that the e-mail handle doesn’t exist. Often, this may very well be linked to a spelling error within the e-mail ID, or the e-mail might have been deleted if it belongs to a employees member who resigned from a company.

Email address structure

It can be potential that the email address is a fake one, or a randomly generated e-mail created by folks to declutter their unique e-mail. In these circumstances, you will not have the ability to ship an e-mail to the handle.

2. Server Issues

Some bounced emails could also be marked “undeliverable”; this may be traced to the e-mail server of the receiving e-mail handle. Usually, the server is overloaded or unavailable due to upkeep. If you obtain this notification repeatedly, the e-mail server might have shut down.

3. Full Mailbox

Emails work with storage; the identical approach you can’t obtain new functions out of your app retailer when you find yourself low on storage is similar approach your recipient gained’t obtain your emails with a crammed mailbox.

This isn’t a giant concern if the recipient actively makes use of their mail as a result of they may finally clear up their mailbox to make room for brand new ones.

4. Email Size

Another purpose your e-mail would possibly bounce is that its dimension is simply too massive. This is frequent when an e-mail has attachments. For instance, Gmail doesn’t ship emails with attachments bigger than 25MB. Most fashionable e-mail suppliers have comparable limits as nicely.

5. Blocked Account

If the recipient has blocked you from contacting them, all of your emails to that e-mail handle will bounce again, and you’ll obtain a notification about this. They might also have heavy-duty spam filters that block emails which will appear suspicious.

6. Vacation/Auto-Reply

A screenshot of an email failure notice

When folks go on trip, they like to get away from everybody and every little thing, granting entry to solely a small proportion of individuals. Usually, they’ve a separate line or e-mail with which they are often contacted, whereas the common contact channels are in trip mode.

If they continue to be in that mode, your messages to that e-mail handle will bounce repeatedly.

How to Resolve an Email That Bounced

It may be irritating to study that your e-mail bounced, particularly when the content material is time delicate or vital. Fortunately, you don’t have to fold your arms and watch when this occurs. Here are 4 methods to resolve and presumably stop bounced emails:

1. Double/Check Email IDs

Email Delivery Failure

One of the most typical causes for e-mail bounces is a misspelled or non-existent e-mail ID. It’s good apply to double-check your recipient’s e-mail ID earlier than hitting ship. When you’re assured you’ve got the appropriate handle, it routinely eliminates this as the reason for an e-mail bounce.

It additionally doesn’t damage to affirm that you’ve got the appropriate handle from the proprietor once you obtain it.

2. Update Information

Be within the behavior of updating your contact info. The conditions of people change steadily, and your contacts might lose entry to their e-mail addresses or change them. Reach out to your contacts recurrently to be certain that the knowledge you’ve got with you is up-to-date. This will scale back the variety of e-mail bounces you encounter.

3. Follow Mailing Rules

Earlier, we talked about that some emails fail to ship as a result of their sizes are extremely massive. Gmail limits the scale of your attachments to 25Mb, and different e-mail suppliers have comparable limits. Please familiarize your self with the varied guidelines that information your e-mail server.

Also, be aware that there are a number of strategies out there for you to email large attachments seamlessly.

4. Format your Emails

This one skips the thoughts of nearly all of us, however it is important that your mail isn’t written like spam mail. All e-mail servers have spam filters that stop their customers from being bombarded with content material that doesn’t concern them.

You can use on-line assets akin to tester.com and isnotspam.com to evaluate your e-mail for spam content material.

5. Send the Email Later

A screenshot of an email failure notice

In the case of a recipient server downtime, it is best to wait a while to resend the e-mail, and if the server is again up, you should have your e-mail delivered. If this extends for longer, you may need to contact your recipient’s e-mail supplier’s contact help to inform them of your state of affairs.

Your Email Bounce Is Not the End of the World

Even although e-mail bounces aren’t at all times a trigger for alarm, they’ll nonetheless be fairly annoying once you’re sending out an vital e-mail, and it doesn’t ship. It would possibly even trigger you to fear about whether or not or not the recipient acquired your message in any respect—however fret not.

You can resolve the state of affairs with out inflicting an excessive amount of nervousness with the fixes listed on this article. There are additionally different issues you are able to do to monitor down emails.

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