DULUTH, GA – Crown Asset Management, LLC hosted a profitable Servicer Summit on September 20-21, 2022. The CAM crew needs to specific appreciation to its company and regulation agency companions for making this occasion successful via their attendance and participation. The two-day occasion came about in Duluth, GA on the CAM workplace and the TPC Sugarloaf Country Club.
The Summit kicked off with an “Open House” occasion, together with a tour of the CAM workplace and time put aside for CAM Team members in all departments to satisfy instantly with servicers and supply coaching and Q&A on some key processes. It was helpful, productive, and fulfilling to have face-to-face interactions and alternatives for dialog outdoors of convention calls, video calls, and emails!
Activities & Dinner
Next, the attendees and hosts headed over to TPC Sugarloaf the place they selected from a golf “Tee Party” or an artist-led “Sip ‘n Paint” class. The stress-free actions provided a possibility to attach in an off-the-cuff atmosphere, which was wrapped up with cocktails and dinner collectively as a big group
Keynote Address & Presentations
On Day 2, CAM was excited and honored to have Georgia’s Attorney General, Chris Carr, because the keynote speaker. This was adopted by members of the CAM crew (Bob Deter, VP of Business Development, and Leah Ri, Financial Planning & Analysis Manager) discussing market traits and observations in client debt. The general dialogue included retrospective observations of the affect of COVID-19 on the trade, in addition to observations of present/current market situations, delinquency/charge-off volumes, and future pricing. Next on the agenda was a presentation from CAM’s Audit & Compliance crew, led by VP of Audit & Compliance, Deb Tucker. The crew introduced attendees with an outline of essential audit & compliance observations, expectations, metrics, and traits.
Collaborative Breakout Sessions
Finally, everybody broke out into varied focus teams to share greatest practices. The Agency Roundtable was moderated by Relationship Manager, Lisa Rozzelle. Topics included motivating collectors, coping with staffing, work-from-home challenges, and extra. The regulation agency breakout lined the nuances of litigating fintech accounts. CAM’s Law Firms of the Year 2021 (Gordon, Aylworth & Tami, P.C. and Blitt & Gaines, P.C.) introduced a “fintech mock trial” for instance factors and immediate collaborative dialogue. VP of Operations, Bekah Luebcke, moderated this session.
Pulling all of it collectively
Day 2 ended with a panel dialogue with the VPs and Directors from CAM’s administration crew. Moderated by Relationship Manager, Lana Taylor, the panel dialogue was a possibility for the administration crew to deal with questions from the attendees, talk about their roles throughout the group, and illustrate how their enterprise items are contributing to CAM’s continued success.
CAM thanks everybody who attended and took half in making the Servicer Summit an exquisite success and appears ahead to continued partnerships and future conferences!
About Crown Asset Management
Founded in 2004, Crown Asset Management, LLC, is an expert receivables administration agency that outsources bought accounts to a nationwide, proprietary community of assortment companies and regulation corporations. Utilizing a cutting-edge predictive analytical mannequin throughout pre-purchase portfolio due diligence, our crew focuses on reaching applicable monetary returns whereas guaranteeing the very best expertise for shoppers. We are an RMAI Certified Receivables Business headquartered in Duluth, GA.