Rancho Valencia Works with Rackspace Technology on

SAN ANTONIO, June 16, 2022 (GLOBE NEWSWIRE) — Rackspace Technology® (NASDAQ: RXT), a number one end-to-end, multicloud know-how options firm, in the present day introduced that Rancho Valencia labored with the corporate emigrate their electronic mail server from on-premises to Office 365 to strengthen customer support requirements, optimize its electronic mail infrastructure and additional combine Microsoft® 365™ into its each day operations. The upgraded electronic mail platform resulted in a 30% sooner and safer expertise than earlier than.

Rancho Valencia is a Forbes Travel Guide Five-Star resort and spa situated on 45 rolling acres north of San Diego, CA. Founded in 2001, the privately held property employs 350 individuals with annual income of $25M.

U.S. hospitality is a $133 billion industry and IT providers and administration throughout the hospitality trade are totally different from many conventional IT fashions as a result of, on high of conventional operations, hospitality IT presents many extra challenges associated to visitor engagement and visitor providers. By investing in know-how purposes at touchpoints all through the shopper journey, hoteliers have a chance to extend income and enhance visitor engagement.

“The Rackspace Technology group took the time to grasp our current electronic mail setting, present a plan and timeline for migrating our electronic mail server from on-premises to Rackspace Technology Exchange, after which to Microsoft 365,” mentioned Omid Arjomand, InfoTech Director, Rancho Valencia. “Our resort wished to take advantage of its Microsoft 365 setting and platform to optimize income and buyer satisfaction. We have been referred to Rackspace Technology based mostly primarily on its help availability, nevertheless, the group was in a position to adapt and reply successfully to our distinctive ticketing and went above and past our expectations in relation to customer support and professionalism, which we actually appreciated.” 

Rancho Valencia leveraged the Microsoft 365 setting and platform by taking full benefit of the Microsoft 365 ecosystem mixed with Rackspace Technology purposes and instruments. The improved platform is saving cash in addition to releasing up sources for app growth. Stability, safety, and the convenience of addressing compliance all elevated. 

“With the assistance of Rackspace Technology, Rancho Valencia was in a position to scale back prices, enhance efficiency and strengthen safety whereas offering friends with a five-star digital expertise,” Jeff DeVerter, Chief Technology Evangelist at Rackspace Technology. “The upgraded Rancho Valencia electronic mail platform has given customers a 30% sooner and safer expertise than earlier than and an enhanced general expertise.”

About Rackspace Technology
Rackspace Technology is a number one end-to-end multicloud know-how providers firm. We can design, construct, and function our prospects’ cloud environments throughout all main know-how platforms, regardless of know-how stack or deployment mannequin. We accomplice with our prospects at each stage of their cloud journey, enabling them to modernize purposes, construct new merchandise and undertake progressive applied sciences.

Media Contact
Natalie Silva
Rackspace Technology Corporate Communications
[email protected]

https://www.globenewswire.com/en/news-release/2022/06/16/2464166/0/en/Rancho-Valencia-Works-with-Rackspace-Technology-on-Migration-to-Office-365-to-Strengthen-Customer-Service-Standards-and-Optimize-Email-Infrastructure.html

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