SAN ANTONIO, June 16, 2022 (GLOBE NEWSWIRE) — Rackspace Technology® ( RXT), a number one end-to-end, multicloud know-how options firm, right now introduced that Rancho Valencia labored with the corporate emigrate their e mail server from on-premises to Office 365 to strengthen customer support requirements, optimize its e mail infrastructure and additional combine Microsoft® 365™ into its each day operations. The upgraded e mail platform resulted in a 30% quicker and safer expertise than earlier than.
Rancho Valencia is a Forbes Travel Guide Five-Star resort and spa situated on 45 rolling acres north of San Diego, CA. Founded in 2001, the privately held property employs 350 folks with annual income of $25M.
U.S. hospitality is a $133 billion industry and IT companies and administration throughout the hospitality business are completely different from many conventional IT fashions as a result of, on prime of conventional operations, hospitality IT presents many further challenges associated to visitor engagement and visitor companies. By investing in know-how purposes at touchpoints all through the client journey, hoteliers have a possibility to extend income and increase visitor engagement.
“The Rackspace Technology crew took the time to know our current e mail surroundings, present a plan and timeline for migrating our e mail server from on-premises to Rackspace Technology Exchange, after which to Microsoft 365,” stated Omid Arjomand, InfoTech Director, Rancho Valencia. “Our resort wished to benefit from its Microsoft 365 surroundings and platform to optimize income and buyer satisfaction. We had been referred to Rackspace Technology primarily based totally on its assist availability, nonetheless, the crew was capable of adapt and reply successfully to our distinctive ticketing and went above and past our expectations in relation to customer support and professionalism, which we actually appreciated.”
Rancho Valencia leveraged the Microsoft 365 surroundings and platform by taking full benefit of the Microsoft 365 ecosystem mixed with Rackspace Technology purposes and instruments. The improved platform is saving cash in addition to liberating up sources for app growth. Stability, safety, and the convenience of addressing compliance all elevated.
“With the assistance of Rackspace Technology, Rancho Valencia was capable of cut back prices, enhance efficiency and strengthen safety whereas offering visitors with a five-star digital expertise,” Jeff DeVerter, Chief Technology Evangelist at Rackspace Technology. “The upgraded Rancho Valencia e mail platform has given customers a 30% quicker and safer expertise than earlier than and an enhanced general expertise.”
About Rackspace Technology
Rackspace Technology is a number one end-to-end multicloud know-how companies firm. We can design, construct, and function our clients’ cloud environments throughout all main know-how platforms, regardless of know-how stack or deployment mannequin. We accomplice with our clients at each stage of their cloud journey, enabling them to modernize purposes, construct new merchandise and undertake progressive applied sciences.
Rackspace Technology Corporate Communications