Microsoft’s Outlook email platform has been hit by service issues, making it inaccessible to some customers
The firm has confirmed the issue and stated it’s working to repair it, with no different providers presently showing to be affected.
According to Microsoft’s personal service standing web site, some Outlook customers “could also be unable to entry their mailboxes by way of any connection methodology” and will encounter “delays sending, receiving or accessing email messages”.
In an announcement on the location, Microsoft stated: “We’re persevering with to analyse service monitoring telemetry to establish the subsequent troubleshooting steps to mitigate the influence.”
The firm added that the difficulty is restricted to some customers in Europe.
In an replace, Microsoft stated: “We’ve recognized that our site visitors administration infrastructure isn’t working as anticipated.
“We’ve efficiently routed site visitors to an alternate site visitors administration methodology, and we’re seeing an enchancment in service availability since this course of accomplished.
“We’re persevering with to observe the service availability as it improves, whereas we decide the basis trigger.”
According to the web site monitoring service Down Detector, affected customers are seeing messages telling them they’ve been unable to connect with a server, and are struggling to connect with the service from a variety of gadgets.
The monitoring service confirmed it started receiving stories of issues at round 9am on Tuesday.
However, the outage seems to be unrelated to a problem at net infrastructure agency Cloudflare which took a lot of well-liked web sites offline earlier on Tuesday morning.
Cloudflare stated the issue has now been resolved.