Deerfield-News. com-Deerfield Beach, Fl-One factor each web site proprietor fears is when your web site is down, for any purpose. There are a slew of internet sites that exist to simply alert web site house owners if their website is down. Down .com,downforeveryoneorjustme.com isthissitedown.com.com,isitdownrightnow.com are a couple of. Then there are websites like internetseer.com that can alert web site house owners if their website is down and never responding to being pinged in real-time.
This month has been brutal for a lot of small web sites utilizing shared internet hosting servers at godaddy.com. Godaddy.com based mostly in Arizona is the chief in area gross sales and web site internet hosting within the U.S. The Arizona-based firm faces challenges daily in relation to malware and brute pressure assaults on web sites they host. This month Deerfield-News.com had the unlucky expertise to have our web site be among the many 1000’s affected by ongoing assaults. Godaddy.com like many web site hosts and servers are repeatedly battling cyber pirates each domestically and overseas.
This web site proprietor is a loyal buyer of Godaddy.com who has hosted our sister firm and first enterprise usedtires.com since 2001. That mentioned I’ve to take difficulty with the customer support Godaddy.com is offering in the course of the pandemic, it’s sub-par.
While as all the time the staff are tremendous courteous and pleasant the elevated wait time simply to get to at least one is unacceptable. The common wait time we skilled for every of our calls this week exceeded 45 minutes. That 45 minutes was simply to get to the primary degree of assist assist for our internet hosting drawback. When a difficulty like mitigation is concerned in a server (which is Godaddy.coms server that they promote house on it’s not our server) Godaddy.com must do manner higher. The actuality is Godaddy.com is being attacked not the web site they placed on their shared server. The buyer whereas eager to be educated as to why and what, just about simply needs their difficulty to be resolved and never with a dozen calls however with one.