You won’t be able to receive mail from a current mailbox Outlook error

Microsoft has up to date the Office replace course of to test your current Outlook configuration and decide for those who might be affected by some recognized points. If you might have Microsoft 365 or Microsoft Office put in in your Windows 11 or Windows 10 laptop, you could encounter the error message Stop it’s best to wait to set up Office, You won’t be able to receive mail from a current mailbox whenever you attempt to improve to a newer model of Office. This publish identifies the trigger as effectively gives the options to this problem.

When you encounter this problem, you’ll receive the complete error message alongside the next traces;

Stop, you should wait to install Office
You won’t be able to receive mail from a current mailbox.
Outlook requires entry to the Autodiscover service to your Exchange service. You might want to contact your mailbox supplier or system administrator about this problem.

If you choose Install anyway on the error immediate and improve to the newer model of Outlook software program, and then you definately begin Outlook, the next error message immediate will be displayed:

Outlook cannot log on. Verify you’re linked to the web and are utilizing the right server and mailbox title.

And for those who proceed to click on OK on the error immediate, the next error message immediate will be displayed:

Cannot start Microsoft Outlook. Cannot open Outlook window. The set of folders can not be opened.

Outlook may freeze at the splash screen for a number of minutes earlier than these errors messages are displayed. In some instances, if you choose Install anyway on the error immediate and improve to Outlook 2016, whenever you attempt to join to a major, shared, or delegate mailbox or folder, a immediate is displayed with the next error message:

The useful resource that you’re attempting to use is situated on an unsupported model of Microsoft Exchange. Contact your e-mail administrator for help.

Or, whenever you attempt to open a Public Folder, a immediate is displayed with the next error message:

Cannot expand the folder. The set of folders can not be opened. Network issues are stopping connection to Microsoft Exchange.

You will encounter the error in view if the Office replace course of determines that the Autodiscover service is inaccessible. This drawback might happen due to both of the next causes:

• The earlier model of Outlook was configured to join to Exchange Server with out Autodiscover. This was completed by manually specifying the server settings. In Outlook, the choice to manually configure an Exchange account is not accessible.
• Autodiscover was beforehand accessible however is not accessible.

You won’t be able to receive mail from a current mailbox

If you’re confronted with this problem, you possibly can attempt our advisable options under in no specific order and see if that helps to repair the You won’t be able to receive mail from a current mailbox error that occurred in your machine.

1. Run Microsoft Support and Recovery Assistant software
2. Run Microsoft Remote Connectivity Analyzer
3. Manually create new Outlook profile
4. Ensure Exchange Autodiscover service is working accurately
5. Uninstall/Reinstall Office Outlook
6. Upgrade Exchange Server

Let’s take a have a look at the outline of the method concerned regarding every of the listed options.

1] Run Microsoft Support and Recovery Assistant software

You can start troubleshooting to repair the You won’t be able to receive mail from a current mailbox Office improve error that occurred in your machine by working the Microsoft Support and Recovery Assistant tool.

The software may help you with Office if:

If you need, you should use the command-line version of Microsoft SaRA tool in your Windows 11/10 laptop.

2] Run Microsoft Remote Connectivity Analyzer

This answer requires you to run the Microsoft Remote Connectivity Analyzer – a software that permits you to analyze, troubleshoot and fix Office 365 apps & different Microsoft providers. Among different checks, the software will run Microsoft Office Outlook Connectivity Test for Outlook Autodiscover. This take a look at goes by way of the steps that Outlook makes use of to acquire settings from the Autodiscover service.

3] Manually create new Outlook profile

This answer requires you to manually create a new Outlook profile. To do that, you possibly can observe the directions within the information on how to repair Error 0x8004010F, Outlook data file cannot be accessed in your Windows 11/10 machine.

4] Ensure Exchange Autodiscover service is working accurately

Autodiscover is an Exchange server service which allows auto configuration of electronic mail purchasers (comparable to Outlook) so as to work together with your electronic mail server by way of your electronic mail deal with.

In order for Outlook to use the Autodiscover service, the service has to be working and accessible over your current community connection. You can take a look at whether or not your Autodiscover service is working accurately in both of two methods as follows:

Using PowerShell

The Test-OutlookNetServices cmdlet ships together with your Exchange server set up and might be discovered on the following path:

 C:Program RecordsdataMicrosoftExchange Serverv14Scripts

Where v14 is your Exchange server model.

To decide the standing of your Autodiscover service utilizing PowerShell, do the next:

Test-OutlookNetServices -identity: [email protected] –MailboxCredential (Get-Credential)

Provide a legitimate electronic mail deal with and password when prompted for credentials and ensure all objects within the end result show Success. Otherwise, your Exchange server configuration is incorrect.

Using Outlook shopper

To decide the standing of your Autodiscover service utilizing utilizing Outlook shopper, do the next:

• Launch Outlook.
• Right-click on the Outlook icon the Taskbar Corner Overflow whereas holding down the CTRL key.
• Select Test Email AutoConfiguration on the context menu.
• In the window that seems. enter a set of legitimate credentials.
• Make positive solely the Use Autodiscover choice is checked.
• Click the Test button.
• Once the take a look at completes, click on the Log tab.
• On the Log tab, look in the direction of the top for a line which ought to include Autodiscover to [Exchange Server URL] Succeeded. If you don’t see such a line, then your Exchange server configuration is incorrect.

5] Uninstall/Reinstall Office Outlook

This answer requires you to do both of the next:

• Uninstall Outlook 2016 after which reinstall Outlook 2013 in your PC, for those who upgraded to Office 2016 from a Microsoft 365 subscription.
• Uninstall Office 2016 and reinstall Office 2013 Home and Business, Office 2013 Professional, or Outlook 2016 for Windows standalone for those who beforehand had one in every of these earlier variations of Office in your PC.

See our information on how to reinstall earlier Office version after after upgrading to the next version.

6] Upgrade Exchange Server

This answer requires the Exchange Server upgraded to a newer model by your Internet Service Provider (ISP) or firm electronic mail server administrator. After the Exchange improve, you possibly can reinstall Outlook 2016 for Windows 11/10.

You also can keep away from these errors assuming you might have multiple Outlook email accounts, and one of many accounts that isn’t your major account is linked to an older Exchange server, you possibly can take away the account from Outlook after which add/use the account to the Mail app or one other email program in your system.

Hope you discover this publish useful!

Related publish: Fix Office Error Code 30010-4 during Installation or Upgrade

How do I allow my current mailbox?

To discover attachments utilizing Outlook’s search field to search a particular folder, do the next: Select that folder within the folder pane. At the highest of the message record, you’ll see a field that claims Search Current Mailbox. Click to place your cursor in that field, sort hasattachments:sure, after which click on Enter.

Why am I not receiving emails from exterior my group?

To receiving emails from exterior your group, go to Office Admin Center > Admin > Admin facilities > Exchange > Recipients > Mailboxes. Select and open your mailbox > Mailbox options > Message supply restrictions. Uncheck the Require that every one senders are authenticated choice.