CallTower Recognized by Frost & Sullivan as a Leader in the

SALT LAKE CITY, UT, BOSTON, MA, CHICAGO, IL, Jan. 06, 2022 (GLOBE NEWSWIRE) — CallTower, a global chief in delivering cloud-based enterprise-class unified communications, contact middle and collaboration options, was acknowledged by Frost & Sullivan as a Leader in the UCaaS Market in their December 2021 Frost Radar™ report after current evaluation.  

CallTower combines highly effective voice enabled Unified Communications as a Service (UCaaS) options with Contact Center as a Service (CCaaS) options, productiveness instruments and community help to unleash the full energy of a trendy and enterprise-grade turnkey resolution. CallTower was the first UCaaS resolution supplier to supply an built-in Office 365 Native Microsoft Teams, eliminating the must sift by pointless emails and enhancing productiveness. CallTower enhances shoppers’ strategic and operational capabilities by integrating VoIP service, cellular purposes, electronic mail internet hosting, unified messaging, immediate messaging, audio, internet and video conferencing, collaboration instruments, contact middle, cloud companies and international networks options into one dependable platform. 

“We are thrilled to obtain this distinguished recognition from Frost & Sullivan for our strong UCaaS providing,” added CallTower Chief Revenue Officer William Rubio. “Our options supply the whole lot in UCaaS and CCaaS with the highest redundant voice high quality and collaboration companies – all built-in with productiveness instruments and community help which empowers our prospects to have selections in how they convey with their prospects and distributors in a international enterprise panorama.” 

“The transformational shifts as a consequence of the international COVID-19 pandemic have significantly boosted demand for digital applied sciences, together with cloud communications, collaboration and call middle options,” defined Elka Popova, VP of Connected Work Research at Frost & Sullivan. “The rising tide is lifting all boats in the cloud UCaaS market, however sure suppliers are higher positioned to capitalize on rising demand for versatile entry to superior communications companies. CallTower stands out with key components in their portfolio that point out substantial development and innovation in the UCaaS Market.”  

Frost & Sullivan’s Frost Radar™ acknowledges corporations in numerous regional and international markets for demonstrating excellent achievement and superior efficiency in management, technological innovation, customer support, and strategic product improvement. Industry analysts evaluate market members and measure efficiency by in-depth interviews, analyses, and intensive secondary analysis to establish the greatest practices in the {industry}. 


About Frost & Sullivan 

For six many years, Frost & Sullivan has been world-renowned for its function in serving to buyers, company leaders, and governments navigate financial adjustments and establish disruptive applied sciences, Mega Trends, new enterprise fashions, and firms to motion, ensuing in a steady circulate of development alternatives to drive future success.  


About CallTower

Since its inception in 2002, CallTower has advanced into a global main cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration options supplier for rising organizations in over 100 nations and 6,000 cities globally with native calling. CallTower offers, integrates and helps industry-leading options, together with Native Microsoft® Teams Direct Routing, Microsoft® Operator Connect, Office 365, GCC High Teams Direct Routing, Cisco® Webex Calling, UCM, HCS, Webex Collab Suite, CT Cloud UC, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact middle choices, together with Five9 for enterprise prospects. 

For extra info, contact [email protected] 

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