CallTower Recognized by Frost & Sullivan as a Leader in the UCaaS Market

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SALT LAKE CITY, UT, BOSTON, MA, CHICAGO, IL, Jan. 06, 2022 (GLOBE NEWSWIRE) — CallTower, a global chief in delivering cloud-based enterprise-class unified communications, contact heart and collaboration options, was acknowledged by Frost & Sullivan as a Leader in the UCaaS Market in their December 2021 Frost Radar™ report after latest evaluation.  

CallTower combines highly effective voice enabled Unified Communications as a Service (UCaaS) options with Contact Center as a Service (CCaaS) options, productiveness instruments and community help to unleash the full energy of a fashionable and enterprise-grade turnkey resolution. CallTower was the first UCaaS resolution supplier to supply an built-in Office 365 Native Microsoft Teams, eliminating the have to sift via pointless emails and enhancing productiveness. CallTower enhances shoppers’ strategic and operational capabilities by integrating VoIP service, cell purposes, e mail internet hosting, unified messaging, prompt messaging, audio, net and video conferencing, collaboration instruments, contact heart, cloud companies and world networks options into one dependable platform. 

“We are thrilled to obtain this distinguished recognition from Frost & Sullivan for our strong UCaaS providing,” added CallTower Chief Revenue Officer William Rubio. “Our options supply every part in UCaaS and CCaaS with the highest redundant voice high quality and collaboration companies – all built-in with productiveness instruments and community help which empowers our clients to have decisions in how they convey with their clients and distributors in a world enterprise panorama.” 

“The transformational shifts resulting from the world COVID-19 pandemic have significantly boosted demand for digital applied sciences, together with cloud communications, collaboration and call heart options,” defined Elka Popova, VP of Connected Work Research at Frost & Sullivan. “The rising tide is lifting all boats in the cloud UCaaS market, however sure suppliers are higher positioned to capitalize on rising demand for versatile entry to superior communications companies. CallTower stands out with key parts in their portfolio that point out substantial progress and innovation in the UCaaS Market.”  

Frost & Sullivan’s Frost Radar™ acknowledges firms in varied regional and world markets for demonstrating excellent achievement and superior efficiency in management, technological innovation, customer support, and strategic product growth. Industry analysts examine market individuals and measure efficiency via in-depth interviews, analyses, and in depth secondary analysis to establish the finest practices in the {industry}. 


About Frost & Sullivan 

For six many years, Frost & Sullivan has been world-renowned for its position in serving to buyers, company leaders, and governments navigate financial modifications and establish disruptive applied sciences, Mega Trends, new enterprise fashions, and corporations to motion, ensuing in a steady move of progress alternatives to drive future success.  


About CallTower

Since its inception in 2002, CallTower has developed into a global main cloud-based, enterprise-class Unified Communications, Contact Center and Collaboration options supplier for rising organizations in over 100 international locations and 6,000 cities globally with native calling. CallTower offers, integrates and helps industry-leading options, together with Native Microsoft® Teams Direct Routing, Microsoft® Operator Connect, Office 365, GCC High Teams Direct Routing, Cisco® Webex Calling, UCM, HCS, Webex Collab Suite, CT Cloud UC, CT Cloud Boost, CT Cloud Meeting powered by Zoom and three contact heart choices, together with Five9 for enterprise clients. 

For extra info, contact [email protected] 

Kade Herbert
CallTower, Inc.
[email protected]

Source: CallTower, Inc.

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