Q: I entry my electronic mail with Outlook on my laptop computer. I even have Google Chrome, and, for some motive, I cannot send emails by means of it. I do not know find out how to repair this. Can you please advise?
— Linda Ok., Vero Beach
A: In most circumstances, the power to send and obtain electronic mail efficiently, whether or not by means of a program or webmail, normally facilities in your methodology of entry being correctly synched to your ISP’s electronic mail server.
This signifies that this system getting used to send and obtain your electronic mail is routed appropriately to your ISP’s server and the login credentials getting used correlate with what’s on file on the server degree as nicely. If any of these objects don’t match, then you definately won’t be able to connect with your electronic mail server or send or obtain messages by means of it.
Given that your Outlook program seems to work wonderful for you however your Outlook 365 webmail entry doesn’t, then there is a good probability your Outlook 365 has not been arrange appropriately to send and obtain emails to and out of your account, and that is why it is not working for you.
Keep in thoughts that whereas each of those packages carry the “Outlook” identify, and they’re electronic mail packages, they aren’t the identical program, nor do they function mirrors of each other. As such, each require impartial setup and synchronization with your account with the intention to work correctly and independently.
If you could have arrange your Outlook to connect with your ISP’s electronic mail account however not Outlook 365, then you have to to try this with the intention to use it to send and obtain emails by means of it. The following URL on the Microsoft help web site accommodates steps for doing this: https://support.microsoft.com/en-us/office/connect-email-accounts-in-outlook-on-the-web-microsoft-365-d7012ff0-924f-4f78-8aca-c3912d886c4d.
If you could have setup Outlook 365 to entry your electronic mail server however nonetheless can’t get it to send and obtain messages, then chances are high the values entered don’t match what’s discovered on the server degree and so they should be corrected. The best plan of action to repair that is to contact your ISP’s help line and have a member of their workers guarantee you might be coming into the proper values wanted.
Untangling the net
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Contact Eyal Goldshmid at [email protected].
https://www.tcpalm.com/story/life/columnists/eyal-goldshmid/2021/11/11/computer-help-using-chrome-cant-send-emails-outlook/6352475001/
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