Omantel’s ICT offerings fuel digital economy

Muscat: Since the start of time, people have developed each single day in mind and capability. The result’s the world we presently stay in, abuzz with issues our minds have created and on which, our lifestyle largely relies upon. Information & communication expertise has now grow to be the muse on which the 4th Industrial Revolution is using, and Omantel is main the best way within the nationwide, regional, and worldwide panorama.

This is why on the core of Omantel’s philosophy is the fixed endeavour to harness the increasing ICT potential and making it out there for the non-public & public sectors in order that they optimally profit from its infinite scope in numerous purposes.

Omantel’s ICT repertoire encompasses broad segments, that are Unified Communications, Cloud & Data Centre Services, Software as aService and different Managed Services which kind the axis of Omantel’s ICT options as these fields are what give customers the innovative options and allow the digital ecosystem to develop and thrive utilizing Omantel’s sensible fastened & cellular connectivity options.

Unified communications

Omantel stands aside for its buyer expertise and takes this service past its conventional definition. The firm’s Virtual Contact Centre that’s being supplied to the enterprise prospects isn’t just a name centre, however a hub the place providers calls for of assorted buyer segments are met and are apt options supplied.  It is a full-contact centre ecosystem that has required no capital funding nor {hardware}, supplied full options, and provides the pliability of pay as you go.

The emergence of COVID-19 as a chronic menace to well being required proactive options, and Omantel was fast to supply video conferencing and display screen sharing options by way of Cisco Webex Meetings, which has ensured enterprise continuity throughout distant working whereas sustaining well being security throughout unprecedented occasions. Similarly, in cooperation with Microsoft, Omantel availed a distant collaboration & video conferencing resolution for Enterprise prospects, referred to as Microsoft Teams that enables distant employees to fulfill, name and collaborate nearly.
These easy-to-use options have boosted organisational productiveness and broadened workforce collaborations along with Omantel’s versatile per-user cost possibility, off-the-shelf merchandise and diversified customised modules to cater to particular wants.
Omantel additionally brings enterprise-grade IP Telephony Solution (PBX) to prospects with PBX system & SIP/PRI connection that’s personalized and gives end-to-end options together with connectivity.

Software as a service

Microsoft products supplied by Omantel embody Office 365 suite, an entire IT resolution that enables customers to work from anyplace on all gadgets and up-to-date apps with an annual subscription. All Microsoft merchandise and suites subscriptions are made accessible to prospects by way of digital supply.

Human Capital Management & customised software program are dropped at prospects by way of partnerships with the business leaders. This set of enterprise-grade software program options include a variety of advantages like hybrid deployment fashions, end-to-end options together with internet hosting and connectivity and provide immense flexibility in cost choices and could be hosted in Omantel Data Centre or on a buyer premise.

Omantel’s ERP resolution is a one-stop world-class expertise resolution that may be a fast to implement and reasonably priced software for SMEs to run their complete useful resource planning from a state-of-the-art domestically hosted platform. A single utility gives full management of all predominant enterprise areas together with monetary, gross sales, buyer relationship administration, vendor relationship administration, stock, buying, planning and reporting, thus saving prices and paving means for elevated income.

Cloud and Data Centre providers

What units Omantel aside in a crowded discipline of cloud and knowledge centre providers is its state-of-the-art infrastructure, high quality, safety, velocity, effectivity and customer-centric strategy. Omantel has been offering all types of knowledge centre providers augmented with cybersecurity. Highlights like zero capital funding in {hardware}, cost flexibility and end-to-end options like Email Hosting, SSL Certification, internet hosting, area registration, cloud server, Enterprise Virtual Private Server (VPS) amongst others underscore the numerous advantages of offerings.

Getting ‘smarter’

The Company has been main the digital transformation from the entrance, and Smart City Solutions are a serious element of its ICT offerings, touching the lives of individuals daily, in each sphere. Omantel is leveraging IoT to handle public services, security and safety, parking, streetlights, visitors administration, waste administration, and lots of different providers.

Smart well being options have remained a component and parcel of Omantel’s ICT offerings and have grown in significance since early 2020 with the pandemic’s outbreak. These options have improved productiveness &boosted effectivity by way of asset monitoring, affected person monitoring, digital well being clinics and many others. It has partnered with Siemens to deliver new e-health options to Oman’s healthcare sector.
To assist organisations overcome well being and security vulnerabilities, Omantel has developed applied sciences which can be important to mitigate COVID-19 risks by offering a strong office intervention utilizing the newest applied sciences which can be succesful to simply remodel how we work and work together. Some of those options embody temperature & face masks detection and other people rely; AI-enabled chatbots for customer support, contactless biometrics and e-signature options that electronically put together, signal and handle paperwork and agreements.
The newest implementation of Omantel’s ICT options has been on the Duqm Special Economic Zone. Here, in affiliation with the Asyad Group, Omantel launched Smart Video Surveillance as a service trial powered by its 5G network and supplied high-speed web service for ships anchoring on the Drydock. Also, Omantel and Huawei entered a tri-party Proof of Concept (POC) Memorandum of Understanding (MoU) with Hutchison Ports Sohar for showcasing profitable utilisations of the telecom big’s 5G infrastructure in boosting communication providers and enhancing operational effectivity, accuracy, time administration and safety, amongst different providers.
Education as a service
Omantel is collaborating with OMREN (Oman Research and Education Network, an initiative by The Research Council) to ascertain a nationwide ecosystem that helps Oman’s Research and Education group and connects it with the worldwide group.

Other managed providers
Innovation is the muse for all Omantel’s ICT options. TASIL epitomises this emphasis. An modern, real-time internet marketing platform, TASIL has been enabling Omantel’s enterprise purchasers to draw prospects with map-enabled exact location filters and real-time advertising campaigns with measurable and significant reviews. While registration is free, TASIL gives versatile pay as you go cost choices and aggressive tariffs by way of totally different communications channels like SMS and WhatsApp.

Another managed resolution for SMEs is is Omantel’s “Office Out of the Box” which is protecting fastened enterprise web broadband, cellular packages and ICT providers in a single month-to-month bundle.

Omantel continues to briskly march forward on its path as an essential financial driver successfully dealing with challenges and hurdles like dangers to society from info overload, monitoring and infrastructural wants to call just a few, utilizing proactive, targeted and constructive approaches that embody infrastructure enlargement, acquisitions, strategic partnerships with main ICT product suppliers, community providers and technical know-how.  

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