Abby Smith departs ServiceNow for Intuit corporate comms role

MOUNTAIN VIEW, CA: Intuit has appointed Abby Smith as VP of corporate communications.

She began within the role on August 9. Smith’s tasks embrace selling and defending the corporate’s popularity and model as a platform that solves customers’ and small companies’ monetary challenges. She is managing worker communications worldwide.

Smith joined the monetary software program firm from Santa Clara, California-based ServiceNow, a software program firm that helps companies handle digital workflows through a cloud platform, the place she was VP of worldwide corporate communications for three years. The firm is looking for her successor, based on a ServiceNow spokesperson.

Smith led corporate comms at eBay for nearly 5 years and labored at Cisco for 16 years in public relations and comms management roles.

Intuit made one other communications VP rent this summer time when it introduced on Erica Terry Derryck (pictured beneath) on June 14 as VP of communications for the small enterprise and self-employed group, protecting inner and exterior communications. Derryck mentioned she is concentrated on main communications technique for the QuickBooks model to drive enterprise progress and model recognition.

Derryck was beforehand senior director of worldwide communications at Mozilla, the free software program nonprofit behind the Firefox browser. Mozilla didn’t reply to a request for remark.

Derryck has additionally labored in communications roles for Oakland Mayor Libby Schaaf and the workplace of San Francisco’s district lawyer.

Both Smith and Derryck are primarily based within the Bay Area. They joined Rick Heineman, VP of comms for the buyer group, who joined the corporate in 2017. Heineman is accountable for inner and exterior communications throughout Intuit merchandise, TurboTax, Mint and ProConnect and companywide disaster and popularity administration.

The three VPs report back to Lara Balazs, CMO, EVP and GM of the strategic associate group.

Intuit posted $4.2 billion in income in its fiscal Q3 2021, which ended on April 30, up 39% from the prior 12 months, as its small enterprise and self-employed group income improved by 20% to $1.2 billion and shopper group income elevated by 34% to $2.4 billion. Net revenue was up 35% year-over-year to $1.5 billion.

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