20i review | TechRadar

The firm with the curious identify of 20i was launched in 2016 by a dynamic duo consisting of two brothers, Tim and Jonathan Brealey. Although 20i remains to be principally a new child within the commerce, its creators are {industry} veterans, having gathered in depth web hosting expertise whereas engaged on their earlier creations.

The first in line was Webfusion, which was the primary firm to supply a personalized model of a management panel referred to as Virtual Control Panel. Three years later they based 123-Reg, which stays a market chief in domain name registration within the UK. Another notable level of their skilled biography was Heart Internet that was established in 2004 as one of many quickest rising web corporations within the UK. However, its story got here to an finish in 2014.

Finally, two years after their final challenge reached its finish, the brothers made use of their 20 years of expertise to launch a internet hosting firm that may (of their phrases) “break the mildew” (let’s hope for the higher).

20i’s head workplace is positioned in Ransom Wood (the UK) and as an alternative of getting servers everywhere in the world (their information facilities are based mostly in Midlands, UK), they supply a worldwide CDN (content material supply community) with twenty-one places throughout Europe, North and South America, Asia and Africa.

Like the corporate itself, 20i’s predominant web site offers off an impression of novelty, which is an effective factor. Everything you must know earlier than taking your likelihood with 20i’s hosting options (in addition to studying this outstanding review) could be discovered on their web site and all with out a hitch.

Their weblog is every thing a weblog of a hosting supplier needs to be: informative, up-to-date and reader-friendly. In addition to this, 20i is reasonably energetic on a number of social networks together with Facebook, Twitter, Instagram and YouTube.


While reseller internet hosting is 20i’s predominant focus, additionally they supply shared internet hosting, managed WordPress internet hosting, VPS internet hosting and managed VPS internet hosting (Image credit score: 20i)

Plans and pricing

20i has a number of packages for every of the internet hosting varieties it supplies: three for shared hosting, three for managed WordPress hosting, six for VPS hosting, three for managed VPS (which is their newest product) and one-and-only for reseller hosting

Those who’ve a restricted price range will most definitely take an curiosity of their budget-friendly shared internet hosting plan suitably named “Startup”. For £4.99 ($6.93) per thirty days, it’s going to offer you a capability to host one web site, use as much as 10GB of internet house (SSD), 50GB of month-to-month bandwidth, make the most of one MySQL database, 10GB of mailboxes, and get an entry to greater than 80 one-click installations and a free web site builder. What is extra, you’re going to get a free Wildcard SSL certificate, each day backups, malware scanning and DDoS protection, so that you don’t have to fret concerning the security of your web site on the net. 

All shared and reseller internet hosting packages include a 30-day money-back assure, however right here is none for VPS ones.

As for fee strategies, 20i at present accepts all main bank cards, PayPal, direct debit and BACS (which is UK-exclusive). 

Ease of use

Even although 20i focuses on reseller internet hosting, its shared, WordPress and VPS packages supply a wide selection of incredible options reminiscent of free web site migration, CDN, web site acceleration suite and rather more. All internet hosting plans are introduced in a really detailed method the place you may  get all wanted details about hosting packages, their cloud platform, safety measures, e-mail options, supported hosting software program and their guarantees (a few of that are backed by a assure) inside just a few clicks.

After you choose a plan, you’ll be supplied with just a few choices concerning the area identify. Here, along with the standard choices (register a brand new or use an previous one), you may select to feed the little grasp of procrastination that lives in all of us and determine to, nicely, determine later what to do about your area.

In any case, the remainder of the method is every thing one may count on from it. You are required to offer a primary spherical of private information, go for a fee frequency (month-to-month or annual, with the annual one getting you one month of free internet hosting) and undergo 20i’s phrases and situations. Now it’s time for the second spherical of private information and the content material of a kind barely differs relying on whether or not you might be appearing as a person or on behalf of an organization.

Control Panel

This is the person interface of 20i’s {custom} management panel My20i (Image credit score: 20i)

Now let’s get to essentially the most fascinating half and that’s 20i’s personal management panel (named merely My20i) that, with out a lot subtlety, proclaims its superiority over the fan-favorite “old-school” Linux-based cPanel. Funnily sufficient, My20i and cPanel appear like chips off the identical previous block, which is one thing even the informal eye would take a discover of.

However, we have now to confess, My20i is without doubt one of the most user-friendly tailored management panels we have now seen and the one that may make every thing you want available at your fingertips. It is a real one-stop resolution for managing your entire hosting, e-mails, databases and software program. In addition to this, it must be famous that My20i is included with all internet hosting packages, so that you gained’t be pushed to pay additional simply to get pleasure from its elegant simplicity and intuitive ease of use.

As another (not that you will want one), you should use 20i’s drag-and-drop website builder,  however when you haven’t opted for his or her “Startup”, “Premium”, “Business” or any of the reseller plans, it’s going to come at a value.


We used GTmetrix to measure the uptime and response time of 20i’s predominant web site (Image credit score: GTmetrix)

Speed and expertise

Considering that 20i makes use of worldwide CDN and their very own web site acceleration suite so as to enhance your website velocity and “make it fly”, we got here with a sure set of expectations concerning the velocity efficiency. After we carried out a velocity take a look at on 20i’s predominant web site (supplied by GTmetrix), our expectations have been just about justified.

The web page absolutely loaded in simply 1.8 seconds (the common result’s 8.1) and it required 55 requests to take action (the common being 98 requests). In addition, all different important internet metrics have been forward of the curve i.e. all however one, and that’s whole blocking time that regrettably took 352 milliseconds, though ideally it needs to be lower than 150. Nevertheless, GTmetrix rated the velocity efficiency of 20i’s website with a B (86%), which is without doubt one of the higher performances we have now seen to this point.

20i emphasizes safety of their “state-of-the-art” information facilities which can be manned day-and-night and bolstered with high-level bodily safety measures that cowl every thing from backup energy turbines to superior fireplace safety. However, oddly sufficient, they did not say loads concerning the uptime we are able to count on whereas doing enterprise with them.

As per standard, we put the uptime of 20i’s predominant web site to the take a look at, so that you don’t need to. After a month of steadfast monitoring (by way of tireless UptimeRobot), our efforts have been rewarded by fairly promising outcomes. There was no recorded downtime in any respect leading to an impeccable 100% of uptime. 


Although all guests to 20i’s web site have an choice to succeed in its help employees by way of phone, if you’re in search of some good previous buyer help, you’ll discover that their assistance is primarily text-based. The first choose for many of us will probably be reside chat, which appears accessible through the working hours at a minimal. Fortunately (for each events), after testing the willingness of their serving to arms, we have been nicely happy with all of the hand-holding we bought. 


20i’s knowledgebase can assist you discover the solutions it’s essential frequent hosting issues (Image credit score: 20i)

If you’re not in a rush, you may get in contact with 20i’s technical workforce by way of help ticket or e-mail. However, if you wish to stay as self-sufficient as humanly doable, there are some wonderful choices for you as nicely. The principal one is their knowledgebase (titled “Support Database”) because it manages to cowl all key points and considerations in an easy-to-understand manner. On the opposite hand, if you’re extra into how-to video guides, 20i’s YouTube channel incorporates a stack of them (truly, round sixty) and people we have now checked out appear actually helpful. 

The competitors

Most newcomers in search of a well-balanced reseller internet hosting resolution are prone to think about hosting suppliers like InMovement Hosting, HostGator and A2 Hosting sooner or later, and never with out cause.

Since you might be right here, you might be presumably taking 20i into consideration. And when you choose them out, you might be proper to count on a full checklist of options (a lot of that are limitless), lightning velocity and highly effective efficiency usually, along with a typical 30-day money-back assure. However, if this needs to be your first shut encounter with reseller hosting, InMotion Hosting is most definitely your most secure wager. Their packages current an important worth for cash at a pocket-friendly value of $26.59 (with 20i it’s about $49.50) per thirty days, with cPanel, WHM and WHMCS  included along with an overgenerous 90-day money-back assure that offers you fairly a little bit of time to strive them out earlier than making any definitive choice.

Although HostGator will not be as reseller-focused as 20i, its reseller plans can seize anybody’s consideration, notably when it comes to options. For a very affordable value HostGator will put no limitations on the variety of domains, subdomains, e mail accounts, MySQL databases and FTP accounts. However, in order for you an infinite internet hosting in its true kind, you’ll need to go together with 20i for they may throw in an infinite variety of web sites, limitless space for storing (100% SSD), limitless bandwidth and limitless Wildcard SSL certificates.

Bluehost is one other standard various for these looking out for a novice-friendly internet hosting supplier that has one thing to satisfy most wants. However, whereas Bluehost affords no reseller packages (that are 20i’s specialty), 20i doesn’t present an choice for demanding customers in want of devoted servers (and Bluehost does). This is a kind of variations that may function a decisive level for sure sorts of customers.

In phrases of options, GreenGeeks is comparable with InMovement Hosting, however one characteristic that units them aside from all of the hosts above is (not arduous to guess contemplating the identify of the corporate is very suggestive) their dedication to eco-friendly internet hosting. If we add that they assure 99.98% of uptime, present 24/7 reside help chat and all at a value beginning at $10.95 (you may get about 80% off on sale), going inexperienced may sound even higher.   

Final verdict

One of the hallmarks of internet hosting with 20i is their very personal custom-made My20i management panel and it’s the closest factor to an industry-standard management panel (reminiscent of cPanel and Plesk) we have now seen for the reason that Jurassic interval of hosting. Its magnificence lies in its simplicity, intuitive design and sheer user-friendliness, which is one thing we seldom see with non-standard counterparts.

At the identical time, 20i has been quietly gaining worldwide momentum due to its well-structured, feature-rich and easy-to-set up internet hosting options, a efficiency one can depend on and knowledgeable and well mannered in-house help employees.

That being mentioned, since a giant a part of our job is to search for flaws, we’re obliged to say the shortage of dedicated servers as considered one of 20i’s weaknesses. Therefore, if you’re in the hunt for that, you’ll need to look elsewhere, and maybe have a peek at what hosts reminiscent of HostGator, GoDaddy or DreamHost have to supply.  

Related Posts