Why Am I Not Getting Emails on My IPhone? 6 Ways to Fix

  • There are many explanation why you may not be getting emails on your iPhone, and there are additionally some ways to remedy the problem.
  • The cause you are not getting emails on your (*6*) may embrace numerous incorrect mail or fetch settings.
  • Before you start troubleshooting, make it possible for the issue is together with your iPhone and never with the e-mail server. 
  • Visit Business Insider’s homepage for more stories.

An iPhone‘s lack of ability to ship or obtain emails may be attributable to quite a lot of issues — it may be a misplaced reference to the server, an outdated saved password, or incorrect mail settings. 

Below are doable explanation why your e-mail will not be working on your iPhone, and some options to repair it.

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How to troubleshoot your e-mail on iPhone

Basic steps to take

1. Make positive your telephone is related to the web. You may want to reset your network settings, which management how your iPhone connects to your mobile community and Wi-Fi.

2. Try logging into your e-mail on a special system, or verify together with your e-mail service supplier to be certain that the system is not quickly down.

3. Note that backing up your mail by means of iCloud or iTunes solely backs up your e-mail settings, not particular person emails. If you edit or delete your e-mail account settings, emails that had been beforehand downloaded onto your telephone could also be eliminated.

Check that your e-mail deal with and password are entered accurately

One of the commonest issues with e-mail is that your password is wrong — for those who modified your password on one other system, you may want to change it on your iPhone, too.

When the Mail utility prompts you to re-enter your password, be certain that you have entered it accurately.

Check iOS Mail Fetch

Your telephone’s default settings for fetching new emails are primarily based on the settings accessible by means of your e-mail supplier. If your supplier would not assist Push notifications (the place emails are despatched to your telephone as they arrive, in actual time), it’ll robotically allow Fetch (the place your telephone retrieves emails commonly at preset instances). 

These settings impression how your telephone receives emails. To alter them:

1. Open “Settings.”

2. Tap “Passwords and Accounts.”

Why am I not getting emails on my iPhone

Your Push notifications setting can have an effect on the way you obtain emails.

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3. Scroll to the underside and hit “Fetch New Data.”

Why am I not getting emails on my iPhone

Tap “Fetch New Data” on the backside of the web page.

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4. There, you may have the ability to allow “Push” and might management how usually knowledge is “fetched.”

Why am I not getting emails on my iPhone

Push notifications are actually enabled.

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Check your Mail settings

Check that Apple has the suitable account settings in your e-mail server supplier. 

Though Apple robotically units these, customers can verify that they are right. To do that:

1. Go to “Settings” and click on “Passwords and Accounts.”

2. Select your e-mail account, after which faucet on it once more on the high of the subsequent web page to see the account settings.

Why am I not getting emails on my iPhone

Tap on the e-mail account that you simply’re having points with.

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3. There, you may have the ability to see the incoming and outgoing mail servers. Compare these to the really useful settings through Apple’s Mail Settings Lookup widget

Check your notification settings

There’s an opportunity you may be receiving emails with out being notified. To be certain that you are receiving the e-mail notifications you need, verify your notification settings. To do that:

1. Go to “Settings” and choose “Notifications.”

Why am I not getting emails on my iPhone

Select “Notifications” from the Settings menu.

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2. Hit “Mail.”

Why am I not getting emails on my iPhone

Tap “Mail” out of your record of apps.

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3. Select the e-mail account.

Why am I not getting emails on my iPhone

Select the e-mail account that you simply’re troubleshooting.

Isabella Paoletto/Business Insider


4. Turn notification settings on or off and alter alerts, sounds, and badges.

Why am I not getting emails on my iPhone

Choose the notifications that work finest for you on this display.

Isabella Paoletto/Business Insider


Check your outbox

If you are not getting emails, you may not have the ability to ship them both. 

After you troubleshoot your e-mail settings, verify your Outbox, which shops unsent messages, to be certain that every little thing has despatched correctly. 

To do that: 

1. Open your Mail app and hit “Mailboxes” within the upper-left nook

2. Find the Outbox folder and choose it. If there are not any messages in your Outbox, your telephone might not show an Outbox folder.

4. If you are ready to open your Outbox and see your unsent e-mail, faucet it to be certain that the recipient’s e-mail deal with is right.

5. Tap “Send” to attempt sending once more.

If all else fails, contact your e-mail supplier or system administrator for added troubleshooting help. 

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