SAN ANTONIO, Feb. 09, 2021 (GLOBE NEWSWIRE) — Rackspace Technology™ (NASDAQ: RXT), a number one end-to-end multicloud expertise options firm, at present introduced the profitable collaboration with Microcomputer Consulting Group (MCG), a number one IT outsourcing supplier, to supply a safer, seamless distant work scenario amid the pandemic.
The collaboration – which centered round migrating prospects to Microsoft 365 – has helped enhance MCG’s safe electronic mail internet hosting and entry to collaboration instruments that at the moment are important to distant work success.
MCG’s 100 shoppers with almost 2,000 electronic mail accounts skilled an onslaught of phishing and ransomware assaults, any of which might have been devastating to their companies, if profitable. Rackspace Technology had beforehand helped the New York-based firm restore electronic mail service throughout Superstorm Sandy, so the 2 groups shortly labored collectively once more on a method to transition shoppers to Microsoft 365. Even whereas executing that plan in the course of the COVID-19 pandemic, the Rackspace Technology crew was in a position to transition prospects to a safer service, typically over the course of a weekend.
“There was a big worth prop to associate with Rackspace Technology as a result of they’ve expertly supported us in earlier pressing and unsure occasions. We might guarantee prospects the entire undertaking could be executed successfully and with restricted to no downtime,” stated Ken Goldberg, President of MCG. “The collaboration between our groups was stellar, the technique was precisely what we wanted, and the customer support was improbable. It actually was a pleasure working with your entire Rackspace Technology crew.”
In order to transition so many purchasers in a brief time frame, the Rackspace Technology crew deliberate for a three-phased strategy. Customers experiencing essentially the most assaults have been prioritized and transitioned first. But as section two approached, the pandemic occurred, forcing companies right into a distant work tradition, creating a better urgency for change. While safe electronic mail would nonetheless be a key advantage of the transition, prospects now desperately wanted the distant work and collaboration companies from Microsoft, together with SharePoint, OneDrive and Microsoft Teams.
Rackspace Technology met that urgency with motion, shortly working to transition the remainder of MCG’s shoppers, all with little to no downtime for workers. The result’s a extra nimble firm that not solely is protected against the doubtless pricey electronic mail assaults, however has a Microsoft infrastructure that may be scaled to different merchandise.
“We have a fantastic historical past with MCG and we have been excited to assist their prospects enhance each their safety and collaboration efforts, particularly after the pandemic created such a chaotic work atmosphere,” stated Jeff DeVerter, Chief Technology Officer, Solutions at Rackspace Technology. “MCG prospects at the moment are arrange for additional success as the way forward for work evolves and new instruments are wanted.”
About Rackspace Technology
Rackspace Technology is a number one end-to-end multicloud expertise companies firm. We can design, construct and function our prospects’ cloud environments throughout all main expertise platforms, no matter expertise stack or deployment mannequin. We associate with our prospects at each stage of their cloud journey, enabling them to modernize functions, construct new merchandise and undertake progressive applied sciences.
Rackspace Technology Corporate Communications