Nationwide software error leads to Norwalk email and website crash

Photo of Abigail Brone

Norwalk City Hall, Tuesday, January 19, 2021, in Norwalk, Conn.

Erik Trautmann / Hearst Connecticut Media

NORWALK — A nationwide error in Microsoft email servers resulted in emails despatched to metropolis workers not being delivered and subsequently despatched the town website out of types, metropolis spokesperson Josh Morgan mentioned.

The email server error started Monday and has since been fastened, however in amending the malfucnction, the town’s website,, was garbled within the course of, he mentioned.

No resident or metropolis information has been accessed, the website was not hacked and there was no safety breach, Morgan assured.

“Email is again to regular now, however no matter was fastened received pushed out threw an error with webside prviders,” he mentioned Tuesday.

The metropolis’s IT division spent Tuesday working to carry the Norwalk website again to order, with pages slowly regaining performance.

While the website might not return to regular and have all common capabilities instantly, metropolis departments and workers nonetheless have cellphone entry and can reply any questions, Morgan mentioned.

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