HostPapa – Full Service Review

HostPapa is a Canadian web hosting service that’s privately owned and the corporate provides a variety of website hosting companies comparable to VPS internet hosting, WordPress internet hosting, reseller internet hosting and extra.

However, since this net host isn’t a part of an enormous company like HostGator and Bluehost which at the moment are owned by the Endurance International Group, it is ready to current itself a bit in a different way than the competitors. For occasion on its website, HostPapa highlights its assist for sustainable enterprise practices and inexperienced internet hosting as an alternative of simply promoting its velocity and options.

So let’s take a better take a look at the plans, pricing, options and assist provided by HostPapa to see if this net host is the appropriate selection on your web site.

Click here to go directly to HostPapa’s website 


While HostPapa does supply a wide range of website hosting companies, on this overview we’ll be inspecting the corporate’s shared internet hosting plans as they are going to seemingly enchantment to a broad vary of customers and use instances.

HostPapa’s shared internet hosting plans start with its ‘Starter’ plan for $7.99 a month. This plan enables you to create two web sites and consists of free area registration, 100GB of SSD storage and unmetered bandwidth.

Next up we’ve HostPapa’s ‘Business’ plan for $12.99 a month and this plan lets you create limitless web sites. It additionally consists of free area registration, limitless SSD storage and unmetered bandwidth. The Business plan consists of all the important options from the Starter plan in addition to some superior options

Finally, we’ve the corporate’s ‘Business Pro’ plan for $19.99 a month. This plan consists of all the things the Business plan does in addition to efficiency and safety enhancements.

It is value noting that these are the common costs for HostPapa’s plans however the firm usually provides massive reductions for brand new clients. A 30-day cash-again assure can also be obtainable for any internet hosting charges you pay upfront which supplies new customers an opportunity to check out the service for themselves.

(Image credit score: Future)

Signing up

Once you select your plan, HostPapa can have you overview the objects you’ve chosen earlier than finishing its checkout course of.

Though this may increasingly sound pretty easy, you might want to be further cautious throughout this step as the corporate provides its SiteLock and backup extras to your purchasing cart by default. If you rush by way of HostPapa’s checkout course of, you may simply miss this and as each of those add-ons value an additional $19.95 per 12 months, they might find yourself rising the price of your plan by an excellent deal when you don’t uncheck them.

From right here you’re requested to enter a site title on your website. HostPapa does offer you one area without cost however you too can select to make use of one you already personal. If you do determine to make use of your individual area, the corporate defaults to a ‘please switch my area to HostPapa’ setting however you’ll be able to maintain your website the place it already is when you want.

Next it’s important to enter your contact particulars together with your title, e-mail handle, bodily handle and telephone quantity. Finally, enter your fee particulars and also you’re all signed up and able to get began constructing your website. In phrases of fee choices, HostPapa accepts bank cards in addition to PayPal.

Creating a website 

While different net hosts ship you off with a getting began information after you’ve accomplished their signup course of, HostPapa easy gave us a abstract of our internet hosting plan bill with the choice to print it.

Thankfully although, the corporate did ship us a second ‘welcome’ e-mail 5 minutes after our fee was processed which contained all the necessities we would want to get began together with a starter information, some fast recommendation on web site constructing, our account data, our FTP particulars, assist hyperlinks and extra.

HostPapa does use cPanel as its host supervisor so when you used cPanel up to now, you’ll be proper at dwelling. cPanel provides you all the things you will have to get your website up and operating with key options such because the File Manager and FTP module showing on the primary display screen alongside a search field that lets you rapidly find the rest you would possibly want.

HostPapa’s cPanel is damaged down into a number of classes with colourful icons used to signify every merchandise. The structure itself isn’t overly crowded and the icons offer you a good suggestion of what every menu merchandise is for. For instance, the file supervisor has an icon depicting a file cupboard and disk utilization reveals a tough drive with a inexperienced bar to point free area and a pink bar to point how a lot disk area you’ve already used.

One click on installs of standard net apps are dealt with by the Softaculous set up framework and we had been in a position to set up WordPress and get it setup in just some minutes with no main difficulties.

HostPapa additionally provides you entry to a drag and drop website builder with all of its plans however you’ll be able to’t entry it from inside cPanel. Instead, it’s hidden away behind a ‘My Website’ button. The website builder consists of 120 responsive templates together with straightforward integration of movies, types, maps and extra. The free version does have a web page restrict of three pages however we had been happy that HostPapa does embody a website builder with its plans.

(Image credit score: Future)


One of the primary issues we take a look at when reviewing an internet host’s efficiency are the assist choices readily available as a result of even essentially the most skilled customers can run into issues when configuring their websites.

HostPapa has a number of assist choices obtainable to its clients with the primary of which being its ‘Basic Training’. This is a free 30 minute ‘one-on-one devoted session with a PapaSquad Expert’. The service is usually geared toward inexperienced persons however for many who want further assist, it could possibly be very helpful. As far as we all know, HostPapa is the one net host that provides this sort of service for its customers.

When it involves buyer assist, the corporate offers assist through dwell chat, a assist ticket system and over the phone. Support tickets often take as much as 10 minutes for the primary reply whereas dwell chat and telephone assist are each instantaneous in accordance with HostPapa.

The firm’s knowledgebase incorporates 2,551 articles on the time of writing that cowl 75 totally different classes of website hosting associated matters comparable to internet hosting, domains, e-mail functions, its merchandise and your account.

We completed up our efficiency take a look at with a couple of easy server velocity checks to measure HostPapa’s efficiency. Our website was hosted within the US so response occasions weren’t the quickest we’ve seen however operating connection checks from different international locations confirmed barely above-common efficiency.

Verdict and Conclusion

HostPapa makes use of spectacular reductions and good worth at signup to attract in new customers however its excessive renewal costs could possibly be a flip off for these out there for multi-12 months internet hosting. However, cPanel assist, the corporate’s fundamental web site builder and its Basic Training service do assist to offset its excessive renewal costs although.

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