Can’t get Teams to work? Microsoft is rolling back a system update to fix

(Reuters) — Microsoft Corp mentioned on Monday it was rolling back a latest change to its authentication system after the update triggered an entry challenge that affected 1000’s of customers of its providers, together with office messaging app Teams.

Outage monitoring web site Downdetector.com confirmed that greater than 9,100 folks had reported points with Teams, whereas over 1,100 customers posted about issues with Office 365.

Microsoft mentioned preliminary studies indicated that the first influence was to Teams, however different providers, together with its Exchange Online e-mail internet hosting platform, have been additionally impacted.

More than 2,300 folks additionally reported issues with Microsoft’s Azure cloud computing providers, in accordance to Downdetector.

Downdetector solely tracks outages by collating standing studies from a sequence of sources, together with user-submitted errors on its platform. The outage may be affecting a bigger variety of customers.

We’ve recognized the underlying reason behind the issue and are taking steps to mitigate influence. We’ll present an up to date ETA on decision as quickly as one is out there. Additional data could be discovered at https://t.co/AEUj8uAGXl or underneath MO244568 if out there.

— Microsoft 365 Status (@MSFT365Status) March 15, 2021

Reporting by Uday Sampath in Bengaluru; Editing by Aditya Soni

© 2021 Thomson Reuters.